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TRUETOTAL · LEGAL & TRANSPARENCY

Contact Us

EFFECTIVE 3 AUGUST 2026

There is a human at the other end of these addresses. Pick the one that matches what you need and you will get a faster, better answer than the catch-all.

⚠ COMPANY DETAILS NOT YET COMPLETED
TrueTotal is pre-launch and the operating entity is not yet registered, so the following details are outstanding: Registered company name, Company registration number, VAT number (if VAT-registered), Registered office address. Wherever this document needs one of them you will see a marked placeholder rather than an invented value — we will not print a company number or address that does not exist. This notice disappears automatically once those details are set.
NO CONTACT FORM — DELIBERATELY
We use plain email addresses rather than a form. A form gives you no record of what you sent, and it lets a company quietly drop things. With email you keep the evidence, and you can escalate. Everything below reaches a person.

Who to contact about what

ADDRESSFORWE REPLY WITHIN
corrections@truetotalcalculator.comA wrong price, figure, link or fact
Fastest route: Report an Error
Same or next working day
support@truetotalcalculator.comHelp using the site, or a complaint
Escalation route: Help & Complaints
2 working days
privacy@truetotalcalculator.comYour data, your rights, deletion requests30 days (statutory), usually far sooner
security@truetotalcalculator.comA security vulnerability2 working days
legal@truetotalcalculator.comLegal, copyright, takedowns, licensing5 working days
press@truetotalcalculator.comPress and media enquiries2 working days
hello@truetotalcalculator.comAnything else5 working days

These are targets we hold ourselves to, not contractual guarantees. TrueTotal is a small operation — if something will take longer, we will tell you rather than leave you waiting.

Support hours

We are not a 24/7 operation and will not pretend to be. Email is monitored on working days, Monday to Friday, Irish time (excluding Irish public holidays). Messages arriving at the weekend are picked up the next working day. Security reports are the exception: security@truetotalcalculator.com is checked more often, including outside those hours.

Business details

TrueTotal is operated by [REGISTERED COMPANY NAME — TO BE COMPLETED], company number [COMPANY NUMBER — TO BE COMPLETED], registered office [REGISTERED ADDRESS — TO BE COMPLETED]. Full details, including VAT status, governing law and jurisdiction, are on the Legal Notice.

Press and media

Email press@truetotalcalculator.com. We are happy to explain the methodology, the un-buyable-ranking commitment and how the affiliate model is kept away from editorial. Please quote figures with their date and confidence grade — see the IP Policy for what you may reproduce.

Partners and sellers

To correct data about your own products, use Report an Error — it is the fastest route and is treated the same as any other correction. To discuss a data feed or affiliate arrangement, email hello@truetotalcalculator.com. What we cannot discuss is placement: rankings are not for sale, and there is no rate card, because there is nothing to sell. See Editorial Standards.

If we get it wrong

Complaints go to support@truetotalcalculator.com and the escalation route is on Help & Complaints. For data-protection matters you also have the right to complain to the Irish Data Protection Commission at https://www.dataprotection.ie.

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